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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Can't recall password ID is Trying to send e-mails but SMTP

Customer Question

Can't recall password ***** is***@******.*** Trying to send e-mails but SMTP server "smtp.att.yahoo.com rejects all passwords attempts to can't send 3-mails to anyone. Still receive all e-mails//??
JA: When did you last reset your username and password?
Customer: Don't recall original PW , never tried to reset. Use PW for AT&T . still the same for receiving messages. How did SMTP jump into my message box. Get AT$T to jump back in.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 1 month ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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