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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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The PIN i had set up for my laptop with Windows 10 was some

Customer Question

The PIN i had set up for my laptop with Windows 10 was some how changed and I cannot get in. Any suggestions?
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: Toshiba windows 10
JA: Have you installed any updates recently?
Customer: the lap top came with Windows 7..I got a free upgrade to windows 10 a few months ago. I set it up was working well until the pin stopped working
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.

Hi,

I'm sorry about the issue. What's the error or message?

When it ask for the PIN, click on some Sign-in options / icons below it, then does it show the Password *****? Does it show a user name?

Does it show an email address? If yes, what is that email address?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 1 month ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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