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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I haven't been able to access my account for weeks. I'm

Customer Question

I haven't been able to access my account for weeks. I'm trying to re-set my password, but it doesn't work
JA: Have you contacted anyone about your account?
Customer: I don't know who to contact.
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 6 months ago.

Dear Client,

thank you very much for your question. My name is***** and I will try to help you as quick possible.

Can you please let me know which account you mean (email, computer login, etc.)?

Thanks for your patience and best regards,

Lorenz Vauck

Expert:  Lorenz Vauck replied 6 months ago.

Dear Client,

I am looking forward to your feedback, so that I can help you to resolve your problem to your satisfaction.

Thank you very much and best regards,

Lorenz Vauck

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