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Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 4862
Experience:  Certified Computer expert with over 10 years experience.
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Is 24k Infotech a legit service? Toshiba laptop/vista, they

Customer Question

Is 24k Infotech a legit service ?
JA: What kind of computer do you have?
Customer: Toshiba laptop/vista
JA: Have you installed any updates recently?
Customer: they did...earlier today Igot a message that microsoft shut down my control of laptop because of security concerns & I had to go to this site to correct it
JA: Anything else you want the computer expert to know before I connect you?
Customer: I ended up subscribing to their service
Submitted: 1 month ago.
Category: Computer
Expert:  Chris L. replied 1 month ago.

Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you.

Expert:  Chris L. replied 1 month ago.

I am sorry to tell you that this is not a legit service. They are the ones who put up the webpage that said you had issues with your computer and then you got sent to them. It has nothing to do with microsoft. This company is most likely located in India. What they usually do is lie to you about problems that your computer does not have and then get you to sign up for their support which you do not need.

I would suggest you call them back and cancel. They may not let you though so in that case I suggest you call your bank immediately and tell them what happened and to stop payment.

Expert:  Chris L. replied 1 month ago.

You can also report them on this website https://www.ic3.gov/default.aspx

If you need further help please let me know. At this time please click the stars above, 3 or more to acknowledge you have received my answer and advice.

Thanks,

Chris

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