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Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.
Which email service are you using let me know the part after @ in your email id for example @ yahoo.com?
Which is the web browser you are using is it edge, Internet explorer, Mozilla Firefox, Chrome or any other?
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Please answer my above questions so that i can help you better.
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Hello, do you need remote assistance to find your things again and set MSN as your home page?