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Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 15761
Experience:  CISCO certified, Microsoft proficient, computing expert.
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Refreshed my Microsoft and know I have lost everything I

Customer Question

refreshed my Microsoft and know I have lost everything I can't find my msn home page which contained my email and bing browser
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: Dell
JA: Have you installed any updates recently?
Customer: Microsoft did I had that crappy windows 10
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Computer
Expert:  John replied 1 month ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Which email service are you using let me know the part after @ in your email id for example @ yahoo.com?

Which is the web browser you are using is it edge, Internet explorer, Mozilla Firefox, Chrome or any other?

Thank you

Note : - If you are getting pop up message regarding secure remote assistance offer you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.

Expert:  John replied 1 month ago.

Please answer my above questions so that i can help you better.

Please reply using the box below

Thank you.

Expert:  John replied 1 month ago.

Checking to see whether you still need help.

Reply using the box below

Thank you.

Expert:  Pete replied 1 month ago.

Hello, do you need remote assistance to find your things again and set MSN as your home page?