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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My Outlook has stopped working. The message I get when I try

Customer Question

My Outlook has stopped working. The message I get when I try to open Outlook is that Microsoft has stopped working/
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: Dell Inspiron and my operating system is 10. My Outlook is 2007.
JA: Have you installed any updates recently?
Customer: Yes. Yesterday.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Computer
Expert:  arsufi2002 replied 1 month ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 1 month ago.

Try to open Outlook in safe mode

Procedure:

1: Open Run dialogue box (press window and r button together)

2: On run box, type outlook /safe press enter key

Check if this opens outlook