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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need to renew Office 365 for 1 year on my grandson's

Customer Question

I need to renew Office 365 for 1 year on my grandson's Laptop. I have received email to do this, however I can't seem to do it. It is for 69.99 for uninterrupted service update for 1 year. I have an order number but can't manage to sign in as 1 time user. Is there a number to call and give my order number to?
JA: Just to clarify, what email service provider are you using?
Customer: Bellsouth.net
JA: Have you installed any updates recently?
Customer: I don't think so.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I guess not. Thanks
Submitted: 7 months ago.
Category: Computer
Expert:  arsufi2002 replied 7 months ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 7 months ago.

Do you have grandson's Laptop nearby?

Customer: replied 7 months ago.
No. I don't want to continue
Expert:  arsufi2002 replied 7 months ago.

sorry, i didn't get you

Is issue resolved?

Customer: replied 7 months ago.
No help wanted. End call
Expert:  arsufi2002 replied 7 months ago.

Don't have to pay more if you think that's the problem

Expert:  arsufi2002 replied 7 months ago.

Ok,

since you are not interested to continue, i shall cancel the question

Thank You