How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

My incoming emails do not go to my inbox, but to All Mail,

Customer Question

My incoming emails do not go to my inbox, but to All Mail, if I'm lucky; my" Move to" entries do not land in the file I indicate and are LOST!! hELP--AND THANKS, pEARL.
JA: Just to clarify, what email service provider are you using?
Customer: gmail
JA: Have you installed any updates recently?
Customer: Yes, I think so; I'm a technoturd Senior who is just now "coming online" and have a computor tutor who helps me.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, thanks.
Submitted: 1 month ago.
Category: Computer
Expert:  Richard replied 1 month ago.

Hi there and welcome

All Mail is a filter that will show you all your emails, including the ones in your inbox.

When you click on inbox, do you then also see the emails?

and how do you access Gmail? Via your internet browser eg: Internet explorer?

Please let me know