For Online Computer Support, Ask a Computer Technician
Hello,I am the person that will be helping you today.
There is no way to know which icon you are referring to. I an however help you install a different writing application & icon, if you wish. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.
I will be standing by, looking forward to your response.