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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 14377
Experience:  Over 10 years of professional experience.
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It continues to loose the network connection microsoft said

Customer Question

it continues to loose the network connection microsoft said it is the driver
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: It is a yoga with windows 10
JA: Have you installed any updates recently?
Customer: not that i am aware
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Jason Jones replied 1 month ago.

Hello,

My name is ***** ***** and I look forward to assisting you today.

It sounds as though the network adapters are faulting. One way to fix this is to simply 'uninstall' the network adapters from the device manager and allow the computer to reinstall it.

Please, follow the instructions below:
- Hold down the two following keys at the same time: Windows key and the letter R
- In the box that comes up, type: devmgmt.msc
- Click the Ok button.
- Click the plus sign next to Network Adapters
- Right click the Local Area Connection Adapter's Icon
- Choose Uninstall. Uninstall Device. (Repeat this instruction for every item under the Network Adapter heading.)

- Once all the items under the Network Adapter heading are gone, right click any other item in that list and choose "Scan for Hardware Changes".

- Wait 5 minutes.

- Restart the computer (turn it off and on).

Once that is complete, you should be all set.

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Thank you again,
- Jason

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"

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