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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 31212
Experience:  Over 20 years of consulting to the IT industry
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Facebook - can't post to my page

Customer Question

facebook - can't post to my page
Submitted: 1 month ago.
Category: Computer
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me please, what exactly happens when you try to put a post on Facebook? Are you getting a specific error?

Expert:  Richard replied 1 month ago.

Can you please return to your question here Bruce?

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.

Thanks,

Richard

Customer: replied 1 month ago.
The post button does not show and it looks like my business page facebook.com/acatscradle is no longer connected to my personal page facebook.com/bruce.jenkinsccim
Customer: replied 1 month ago.
Are you facebook expert?
Expert:  Richard replied 1 month ago.

yes Bruce,

Sign into your personal facebook account

Then click on the down arrow on the top right, what is the first entry in the list? Is it your business page?

Customer: replied 1 month ago.
No it is not listed
Expert:  Richard replied 1 month ago.

ok, then it is not on this account that you have the business page.

Can you recall any other personal accounts you set up?

Customer: replied 1 month ago.
Is there a way to look at the business page to see what the parent page is?
Expert:  Richard replied 1 month ago.

No, only to contact the admin, but you (due to privacy) cannot see any information about that

But you have it on another account. Try other email addresses you have

Customer: replied 1 month ago.
You are right. The parent is***@******.***Thanks. I'm good now!
Expert:  Richard replied 1 month ago.

Perfect!

If you would like any additional information or assistance, please do not hesitate to let me know.

And please take a second to rate my service by clicking one of the stars at the top of the screen then submit

Thank you