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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have an HP laptop seral # 50D603084c Model 15-1387wm

Customer Question

I have an HP laptop seral # 50D603084c Model 15-1387wm
product n5yo9ua#aba I got into one of the Microsoft phone scams this last friday and refused to follow along and give the my bank and creditcard information so they locked up my computer. It comes on but i have to put in a restart password ***** i dont have . Ho can i get past this and get my computer up and running again
Submitted: 4 months ago.
Category: Computer
Expert:  Richard replied 4 months ago.

Hi there and welcome

Can you tell me please the version of windows that you are using?

Thank you