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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have an Lenovo TB2-X30F with build S000018_160715_Row ...

Customer Question

Hi.. I have an Lenovo TB2-X30F with build S000018_160715_Row ... there is an update ready to deploy but it fails. I have tryed a couple of times and even reset the tablet to default and still failed
JA: Just to clarify, what's the exact model of your Lenovo? And what operating system are you running?
Customer: refer above and it is running andriod 5.1.1
JA: Have you installed any updates recently?
Customer: App Updates or system updates ... if Apps, yes but that is why I reset the tablet to default and attempted the same update
JA: Anything else you want the computer expert to know before I connect you?
Customer: No thanks
Submitted: 1 month ago.
Category: Computer
Expert:  Bhavik Joshi replied 1 month ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 1 month ago.

For which app you are trying to install update ?

Expert:  Lorenz Vauck replied 1 month ago.

Dear Client,

thank you very much for your question. My name is***** and I will be assisting you today.

Would you be interested in letting me analyze and solve this problem for you directly at your computer via a remote connection?

Thanks for your patience and best regards,

Lorenz Vauck