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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Cant sign on...lock out, note book acer...new, no..try in

Customer Question

cant sign on...lock out
JA: What kind of computer do you have?
Customer: note book acer...new
JA: Have you installed any updates recently?
Customer: no..try in sign up for email
JA: Anything else you want the computer expert to know before I connect you?
Customer: my wife want to take it back to the store...dont know what to do..she has a comcast.net
Submitted: 5 months ago.
Category: Computer
Expert:  Byron replied 5 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me the email address that is displayed on the Windows login screen?

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