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arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 982
Experience:  MCSE, RHCE, IBM System X Server Certified
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My notebook will not charge with it's original cord and

Customer Question

My notebook will not charge with it's original cord and charger. A local shop was able to charge it with a after market cord. I need to send it to you for service to find the problem.
JA: Just to clarify, what is your notebook's exact make and model?
Customer: The model #is worn off the sticker.P/N 59343251, S/N WD00008948
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: Where do I srnd it?
Submitted: 1 month ago.
Category: Computer
Expert:  arsufi2002 replied 1 month ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 1 month ago.

Is it a Lenovo PC?

Expert:  arsufi2002 replied 1 month ago.

If i am right laptop charger and the cable running is a detachable type...

Am i right?

Expert:  arsufi2002 replied 1 month ago.

If its a detachable type, its probably be a cable issue. Its also confirmed by the local shop team.

What you can do now is to purchase a power cable(USB cable) from a local shop / online

Let me know your response

Thanks

Fiyaz

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