How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

My laptop takes 20 to 30 minutes to connect to my wifi

Customer Question

My laptop takes 20 to 30 minutes to connect to my wifi network. My note5 and tablet connect right away. How do I resolve this problem
JA: Just to clarify, what's the exact make and model of your tablet computer?
Customer: my tablet or laptop?
JA: Have you installed any updates recently?
Customer: not to my knowledge but this computer does updates automatically
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Dustin replied 1 month ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 1 month ago.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Also, how long ago did this problem begin to occur? When is the last time you rem ember it would connect in a reasonable time frame?

Thank you,

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Related Computer Questions