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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I purchased a cuckoo clock approx. 2 months ago. I made a

Customer Question

I purchased a cuckoo clock approx. 2 months ago. I made a payment of 400 dollars in September around the tenth of the month I have not received a statement since I was planning on paying off the clock in 6 months Allen Stearns
JA: The Computer Technician's require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.
Customer: okay thanks
JA: What kind of computer do you have?
Customer: hewlet packard
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just want to know if I am supposed to be getting monthly statements
Submitted: 1 month ago.
Category: Computer
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

The question of whether you should be, or will be, getting monthly statements, depends primarily upon these factors:

1: how did you order the cuckoo clock in question? by phone, by email, on a web page, or some other method?

2: who did you order it from, and who did you make the first payment to?

Customer: replied 1 month ago.
myjustanswer.com/s/juwh1
Expert:  Russell H. replied 1 month ago.

That site does not sell cuckoo clocks, certainly not.

Please consider carefully... how did you order the cuckoo clock in question? by phone, by email, on a web page, or some other method?