Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
Can you try to reset your password ***** clicking on this link : https://iforgot.apple.com/password/verify/appleid then use this new password ***** login to your iPad
Let me know if you need further assistance
Has everything worked out please?
Do you still need help ?
Do you still need help? if yes please reply back to me and i will gladly continue to help