Hi there. My name is***** there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. I'm really sorry that you've had such a frustrating experience. It would be my pleasure to assist you with this. I agree that it is most interesting that you can access Juno email on your laptop but not on your PC.
Based on what you've told me, I believe that a SECURE REMOTE CONNECTION, where I connect to your computer work on this as you watch, would be the fastest and easiest way to resolve your issue and I have offered this as a Premium Service. I may need to connect to both the laptop and the PC to figure this out but one charge will cover remote access to both computers. This is optional, and if you choose not to do this, I will try to find a way to help you here.
Have a good evening!
Hello! My name is*****I am a certified computer professional who will assist you.It looks like the previous Expert is not available any more. I can continue assisting you.I believe the problem with the password ***** be solved easily, especially since you say you can access your e-mails using your laptop. That means your Juno e-mail account is still working, only your computer uses the wrong password.
Let me know when you are available so we can work on this problem, if you still want to use your Juno account.Regards,IT Miro
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
Hello!Let me know if you were able to receive my messages.