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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 31326
Experience:  Over 20 years of consulting to the IT industry
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My Asus t100t stuck in automatic repair loop please help,

Customer Question

My Asus t100t stuck in automatic repair loop please help
JA: Just to clarify, what's the exact model of your Asus? And what operating system are you running?
Customer: asus T100T notebook/tablet windows 8
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: No I don't think so
Submitted: 1 month ago.
Category: Computer
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you please remove the power cable from the Asus then hold the power button down for 60 seconds then release.

Then connect the power cable, power it on and tell me how it now starts please.

Customer: replied 1 month ago.
Still auto repair
Expert:  Richard replied 1 month ago.

how long have you left it complete when it first happened? As it can take an hour or more to complete

Customer: replied 1 month ago.
I have left it for days
Expert:  Richard replied 1 month ago.

ok, power it off.

Then power it on and keep tapping F9 until you get to a recovery manager

Can you get to this?

Customer: replied 1 month ago.
Continue, troubleshoot, turn off- 3 options
Expert:  Richard replied 1 month ago.

ok, choose troubleshoot, then system restore.

choose the last restore point then tell me if it then starts please.

Customer: replied 1 month ago.
No restore points
Expert:  Richard replied 1 month ago.

ok, then you need to choose the option to reset your PC but keep your data

Programs you will need to install again but you cannot avoid this.

Let me know how you go please.

Expert:  Richard replied 1 month ago.

How did you go?

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