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Hi there and welcome
first, can you tell me for which email service this is for please?
What exactly happens when you try to access the account? What message do you receive?
yes I am here, I need to know please, what is the exact message you get when you fail to sign in.
ok, but you need to use the sign in
enter that please
As your entering in
ok, please on your computer, use my link below to reset your password
Once done, use this new password ***** all your devices to access your account
Let me know please how you go.
ok, but you're not signing in, I need you please to use my link to complete the process to reset your password please
yes I have seen this from you.
Can you please re-read my instructions very carefully?
I am answering, are you able to correctly read my instructions? As I have not asked you at all to sign in
please note your replies are
it wont let me use my***@******.*** OR my phone number(###) ###-####to sign in
And that I am NOT asking you to sign in....
I am answering, I have answered every message.
But you are not reading and following the instructions I have been giving. It is nothing to do with a scam, it is just as simple as that....
Ill repeat, and note, nowhere do I tell you to sign in.
on your computer, use my link below to reset your password