For Online Computer Support, Ask a Computer Technician
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
you mean when it goes to sleep mode it doesnt wake up when you hit the keyboard.
what have you tried so far to get this fixed from your side.
push and hold down the power button on the computer for 45 seconds and then wait for 1 min before turning it back on.
Turn it on and let windows load once you are in windows open justanswer email and launch this chat on the Asus computer.
I can remote connect and check the problem and make necessary changes to fix it.
The problem is not the computer you will not get any warranty on windows support. The problem is with windows settings.
It will be a permanent fix.
Secure Remote Access is an additional service which allows the expert to work directly on the problem and it provides quick resolution, you can sit back and watch while the experts fixes the problem right in front of you. This saves you a whole lot of time and money from hiring an onsite technician.
yes it should and if you find any problem go to www.jusanswer.com and login to get this chat open on the laptop.
you can come back any time you need my assistance i am ready to help.