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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I keep having to change my password, I spend most of my time

Customer Question

I keep having to change my password, I spend most of my time dealing with my passwords. It accepted it fine today, but I was on a computer that is for all to use, also I try to bring up messages on my I pad and it will come up as wrong password. Sue
JA: How old is your iPad, and what model are you using?
Customer: It's older,but a good one. My son gave it to me . He was the second owner.
JA: Have you installed any updates recently?
Customer: yes, I have an android that has the internet on it so I use it , usually, instead of a computer.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't have a computer(personal).
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Is it email account password? Or is it a different kind of password?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 1 month ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,