Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
let me know when you are ready.
Please check and update your payment method.
did you try to update or check the payment details.
When can you update the balance?
no problem good night.
Just checking if you still need assistance?