Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Please clarify what you mean by cant open your email? Individual messages? The email icon on your computer
wont load and open?
What does the end of our email end in? @gmail, outlook, sbcglobal etc?
Are you using the web browser to open mail or envelop on your windows 10 email client?