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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I had to take my computer back to when it was made. I didn't

Customer Question

I had to take my computer back to when it was made. I didn't think facebook would be a problem. I just sign in and all my friends are gone!
JA: When did you last use the account?
Customer: Do you want the whole silly story?
JA: Have you installed any updates recently?
Customer: I think the update of Windows 10 Anniversary started the problem t I made worse
JA: Anything else you want the computer expert to know before I connect you?
Customer: yes I couldn't get window edge to show stories so I recovered it back 3 weeks and after the re start my only option was to take it back to when it was built.....done
Submitted: 9 days ago.
Category: Computer
Expert:  Martin replied 9 days ago.

Hello, how are you doing today?

Does the Facebook account you log into look like your regular account? You may have created a new one accidentally.

Click on the following link to log out:

Expert:  Martin replied 9 days ago.

Log back in after you log out

Expert:  Martin replied 9 days ago.

Were you able to do that?