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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am not able to print a document on my computer monitor. hp

Customer Question

I am not able to print a document on my computer monitor.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: hp deskjet 3050A J611 series Regulatory model number VCVRA
JA: Have you installed any updates recently?
Customer: 1002 No but recently a technician removed a back up battery and changed my modem. Could this be a factor?
JA: Anything else you want the computer expert to know before I connect you?
Customer: Serial number CN1714B3Z6
Submitted: 7 months ago.
Category: Computer
Expert:  Jason Jones replied 7 months ago.

Hello,

I am the person that will be helping you today. May I ask how the printer is connected to your system? (usb, wifi, network, etc)

I look forward to your response.

Thank you,
Jason

Expert:  Jason Jones replied 7 months ago.

Are you still with me?

I am the person that will be helping you today. May I ask how the printer is connected to your system? (usb, wifi, network, etc)

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