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Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 785
Experience:  Technical Support Coach at Liberty Tax Service
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I have a new phone which needs to be activated it is an

Customer Question

I have a new phone which needs to be activated it is an alcatel onetouch elevate
Submitted: 8 months ago.
Category: Computer
Expert:  Isaac Franklin replied 8 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 8 months ago.

What carrier are you going through? Depending on who your service provider is, it should

be activated by the steps below:

Turn the device on by pressing the Power/Lock key.

Note: The device can complete all Hands Free Activation steps with no user interaction.

If the Hands Free Activation fails to activate successfully, up to 5 additional activation attempts will be offered. If all attempts to activate fail, manual programming will be necessary.

let me know what carrier if this doesnt work for you and we will proceed.

Please rate the 5 stars at the top of the page to close out this question as it is the only way i am

credited for the work done with clients. Or, reply to continue if further troubleshooting is necessary.

~Franklin

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