Our service is not free, though we do offer extremely competitive rates and also, we offer a fix it or refund full satisfaction guarantee. Were the only legitimate technical support company that has that type of guarantee.
Would you like to proceed with paid support under those conditions? If so, lets start by answering the following
To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.
If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Please respond when you can, thank you.
Senior Technician and Network Switching Systems Operator / Maintainer.