Hi. My name is***** you for your question and the opportunity to assist.
Is there and numeric error code associated with the service not starting?
Thanks is it the WLAN AutoConfig service that's not starting?
Thanks. Have you tried uninstalling the wi-fi adapter in Device Manager and restarting the computer?
Is this a Windows 10 machine?
Right-click the start menu button and open Device Manager. Expand Network Adapters. Right-click the wi-fi adapter and Uninstall
Close Device Manager and right-click the start button again and select Command Prompt(Admin)
At the blinking prompt enter the following commands, pressing Enter after each
netsh winsock reset
netsh int ipv4 reset
netsh int ipv6 reset
Restart the machine and check
No. Leave that unchecked.
I know but at the end it says Resetting OK
So, no success? If you've replaced files I'd run sfc /scannow again to get the right ones put back.
You mentioned you, I guess, tried to replace a dll.
Click the start button and open settings. Open Update & Security
click Update History
click Uninstall Updates
Can you find the ones that were installed?
Windows should have re-installed it when the computer restarted.
Open Device Manager. At the top of the list you'll see your computer name.
Right-click on it and select Scan for hardware changes.
Can you get the laptop connected to the internet via ethernet cable connected to your router?
It needs a driver. I think the update hosed it.
Right-click the network controller and select Properties.
What does it say in the status window?
If it was working properly it would list the wi-fi adapter by manufacturer.
What's the model number of the laptop?
Ok. Since you have an internet connection do this:
right-click the taskbar and start task manager.
Click More details if you see it.
click File>>Run new task
put a checkmark in the administrative checkbox and in the text area type: powershell and click OK
At the blinking prompt in the blue window copy and paste the following command and press Enter
DISM /Online /Cleanup-Image /RestoreHealth
After pressing Enter it will sit there for several minutes looking like it isnt doing anything, but it is.
Then it will jump to 20% and sit a bit longer and finally finish. Restart the computer when it finishes.
That should work if you're connected to the internet.
Can you try it again.
Is this your laptop?
Well, I was hoping the image would get repaired and you'd be able to fix the dll with sfc.
On the Lenovo page where it says Pick a Component, set it to Wireless LAN
You'll see the driver listed for your wi-fi adapter. You probably have 64 bit Windows
but you can confirm that by right-clicking the start button and opening System.
Install the driver. I don't know if it will put back the correct dll though.
Are you opening services.msc from the run box and trying to start WLAN AutoConfig from there?
Thanks. I'm out of ideas on this. I'll open your question up to all the category experts. One of them
may have an idea how to get this service started.
You'll get an email response when one of the other experts replies.
There's one thing I didn't propose. You could do a reset of Windows 10 using the Keep my Files option.
It would mean re-installing software programs, though.
Another expert isn't required to respond. I'm thinking that they may have read the conversation and decided not to.
You can try this though, go here: https://www.microsoft.com/en-us/software-download/windows10/
Download the media creation tool. When you run it select the option to create media
for another PC. Use a 4+GB flash drive and create the install disk. Open the flash drive
from within Windows and run the setup.exe file and install Win 10 on top of itself.
I found an article on it but you probably don't need it.