How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michelle Your Own Question

Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 4688
Experience:  B.Sc. Computer Science with Honors
26798893
Type Your Computer Question Here...
Michelle is online now
A new question is answered every 9 seconds

I am looking to buy some Lenovo 10 inch tablets to control

Customer Question

Hi Pearl. I am looking to buy some Lenovo 10 inch tablets to control some machines using myscada for android app It is a SCADA app I want to be able to control this tablet remotely over the web do you have any suggestions of the best way to do this. regards ***** *****
JA: Just to clarify, what's the exact model of your Lenovo? And what operating system are you running?
Customer: the tablet I am looking at is a Lenovo A10-30 10.1" tablet running android 5.0
JA: Have you installed any updates recently?
Customer: I haven't purchased it yet I want to know if it is suitable for the job I want to do first
JA: Anything else you want the computer expert to know before I connect you?
Customer: There are a few apps out there that enables the android device to be controlled remotely over the web. Do you know which ones would work this device?
Submitted: 1 month ago.
Category: Computer
Expert:  Michelle replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 1 month ago.

What devices do you want to access remotely?

Customer: replied 1 month ago.
A10-30 10.1" tablet running android 5.0
Customer: replied 1 month ago.
I want to control this device locally or via the web remotely. ie run the App from a remote computer or another mobile device
Customer: replied 1 month ago.
I haven't purchased the device yet I want to know if it will be suitable for the application
Customer: replied 1 month ago.
is there anyone home?
Expert:  Michelle replied 1 month ago.

you can purchase the device and infact it works on any android tab above 4.0 its teamviewer quicksupport app and you can control it through teamviewer app and appliation for computer.

Expert:  Michelle replied 1 month ago.

Its teamviewer for remote control check in the apps store.

Expert:  Michelle replied 1 month ago.
Expert:  Michelle replied 1 month ago.

let me know if you have any question.

Customer: replied 1 month ago.
I have used team viewer on my IOS devices but it only lets me view the screen take snapshots and transfer files . I cant control my phone like I can with a PC . does it work different with android devices?
Expert:  Michelle replied 1 month ago.

when you want to control an android device you enter the 9 digit id which is basically an ip address you send a request to the tab and you get a popup to allow or deny once you click allow then you have full control and access.

Expert:  Michelle replied 1 month ago.

did you check the video link i attached?

Customer: replied 1 month ago.
looking at it now
Expert:  Michelle replied 1 month ago.

okay.

Customer: replied 1 month ago.
when I use it on my ios device I have to authorise it from the device. I want to be able to do this remotely using a password
Expert:  Michelle replied 1 month ago.

to remotely control the device you have to authorize it.

Expert:  Michelle replied 1 month ago.

When you install teamviewer on the tablet then you must get an option to leave teamviewer open for an open connection with the specific ip if you are using a static ip on the tab.

Customer: replied 1 month ago.
This no good for me I want to be able to access it remotely if no one is at the other end. There is an app called remodroid are you familiar with it?
Expert:  Michelle replied 1 month ago.

i am installing it on my tab now you will have to allow me some time to get back to you as i need a testing time.

Customer: replied 1 month ago.
Hi Michelle I am looking at video about Bomgar It looks like it may work.
Expert:  Michelle replied 1 month ago.

alright and let me know if you need any help

Customer: replied 1 month ago.
Have you seen bomgar?
Expert:  Michelle replied 1 month ago.

yes it a remote tool and this should work as well. You are basically looking for a software which does not require authentication and you can connect remotely.

Authentication has different options.

Expert:  Michelle replied 1 month ago.

Bomgar is expensive in terms of product and service.

Expert:  Michelle replied 1 month ago.

https://www.bomgar.com/remote-support/pricing

Customer: replied 1 month ago.
With realVNC you Can only connect to a pc or mac with mobile device not other way around what I want to do
Expert:  Michelle replied 1 month ago.

yes it does connect mobile devices as well.

Customer: replied 1 month ago.
OK thanks Michelle. I clicked on your link and went to FAQ on what it does not do and the answer was that it does not control IOS or android devices
Expert:  Michelle replied 1 month ago.

ok let me find the one works for you.

Customer: replied 1 month ago.
Thanks Michelle
Expert:  Michelle replied 1 month ago.

no problem.

Customer: replied 1 month ago.
I have never got your answer on 19 October 2016 06:02
Regards ***** *****
Expert:  Michelle replied 1 month ago.

i will open this question to other experts for the input and view.