How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I changed my login password a few days ago. My new login

Customer Question

I changed my login password ***** few days ago. My new login password ***** worked fine for the last few days. All of a sudden it doesn't work today, and I haven't done anything more with the account.
JA: Have you tried having password ***** directions emailed to you?
Customer: I've tried to have them call me , with no success.
JA: Have you installed any updates recently?
Customer: None that I am aware of,
JA: Anything else you want the computer expert to know before I connect you?
Customer: No.
Submitted: 4 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 4 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

What is the account name/ email please?