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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have an envy I think 17. I just uploaed an upgrade to

Customer Question

I have an envy I think 17. I just uploaed an upgrade to windows 10. It now will not identify my fingerprint. I do not remember if or what I used for my password. I do not remember when or if I registered this machine. I have the purchase info. How do I get into my machine.
Submitted: 8 days ago.
Category: Computer
Expert:  Cody replied 8 days ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 7 days ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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