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To investigate your router, i would have to connect to your computer so that i can be on the network that your router is on.
Then i can login to the router and investigate the WiFi issue.
Are you ready to do this now....might take up to 30 minutes?
Sorry Robert.......the payment for the remote service has failed.
YOu will have to contact customer service about this to fix it.
Or go into your account settings and try a different credit card.