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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 30155
Experience:  Over 20 years of consulting to the IT industry
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Pearl, you're so minimized, you've almost disappeared

Customer Question

Pearl, you're so minimized, you've almost disappeared
Submitted: 7 days ago.
Category: Computer
Expert:  Isaac Franklin replied 7 days ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 7 days ago.

Can you tell me what you mean by reset and menu?

What is the actual issue causing you to have to reset and what are you resetting?

Please leave a detailed description of your issue and we will continue.

Customer: replied 7 days ago.
we had a power outage last night & now the set won't do anything except have a gray box floating around saying to run auto channels. i've done that several times & make it to exit, after scanning is complete & the only thing that comes up is the gray box
Expert:  Richard replied 7 days ago.

Hi there and welcome

Is this for a TV? If so what have you done to try to fix it?