How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

New laptop several issues, Serial number: G2N0CV15542308A

Customer Question

new laptop several issues
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: Serial number: G2N0CV15542308A
Product type: Notebook
Product name: X553SA
this help?
JA: Have you installed any updates recently?
Customer: several email office 365 MacAfee etc
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 9 days ago.
Category: Computer
Expert:  technicalcat replied 9 days ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

Please tell me more specifics , including any errors or messages, so I can better assist you.

Related Computer Questions