For Online Computer Support, Ask a Computer Technician
Hi. My name is***** you for your question and the opportunity to assist.
Can you tell me the gmail address you need access to please?
Thank you. One moment please while I check some details.
Thank you. Can you tell me the full phone number ending in 07
What is your mother's maiden name?
Is there an alternate email address attached to the account you have access to?
Without that information no one here will be able to get past this.
You can contact customer service at 1-***-***-**** and they can credit any charges.
You're welcome. Have a good day.