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What version of Windows does computer have?
Is it windows 7 / 8 /10?
On My Computer, What all drives it shows?
(Only HDD drives?)
Wait... You don't have to pay more
Please ignore the message
It seems you already paid for service. If you still get message, please ignore the message as you are already connected to computer expert now
You may just answer to my queries
Can we resume troubleshooting...
Can i start a remote session so that i can better assist you on this
Request you to download and run below secure tool on your computer
Its ok if you are not interested for remote session
Could you open Device Manager and see if there is any yellow exclamation for any devices there
Also, tell me do you think the card has some issue
Can you just check whether card works when inserted on other device(mobile or camera)
Its determined anyway since you connected to computer...
Do you have extra card?
I asked for extra card for checking that...
If you have an extra card, please insert it on computer and see computer detects that card
Please open Disk Manager
Tell me what type of card it is
Insert Card first > Then open Disk Manager > Check computer shows your card drive there