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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Quark wont let me work in it any more. it didn't crash, but

Customer Question

quark wont let me work in it any more. it didn't crash, but just keeps giving me "error unknown"
JA: What kind of computer do you have?
Customer: macbook air
JA: Have you installed any updates recently?
Customer: np
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 6 days ago.
Category: Computer
Customer: replied 6 days ago.
Need answer now, not within the day. If this cannot happen, I don't want to use your service. I already paid.
Customer: replied 6 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Michelle replied 6 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 6 days ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

what is the error you get now?

Customer: replied 6 days ago.
Some error, some reason and the quirk 2016 bundle keep popping up the ad for it.
Customer: replied 6 days ago.
Are you still there?
Customer: replied 6 days ago.
I'd be happy for you to work remotely on my computer to solve my quark problem
Expert:  Michelle replied 6 days ago.

Let me know when you could be online in the morning i will assist you.