Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Be careful... it might be a 'phishing scam', and be trying to steal your password.
What is the FULL and EXACT text shown on the prompt box or box that is asking for your 'System' password ?
And please note: 'System' password ***** ***** odd phraseology. Do not enter anything in that box just yet! you should observe considerable caution.