Hello and thank you for your question, I look forward to assisting you today. We are an independent support service not affiliated with any specific company. Can you provide me with further details on the equipment you need assistance with please?
Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
It appears the previous expert opted out.. I can call you, and I can also help you make the restore disks you need. So I can help you though we need you to communicate and respond.