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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When i try to print a document a new google page opens up my

Customer Question

when i try to print a document a new google page opens up my way doc to print. I did't ask for this and I can't seem to control it. what is the deal?
JA: What kind of computer do you have?
Customer: apple desk top
JA: Have you installed any updates recently?
Customer: not that i know of
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just need help understanding what is going on, should i try and use this new technology
Submitted: 1 month ago.
Category: Computer
Expert:  Jason Jones replied 1 month ago.

Hello,
I am the person that will be helping you today.

May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,
Jason

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