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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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The computer is registered in my sons name....I don't know

Customer Question

The computer is registered in my sons name....I don't know how that happened since he doesn't live here.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: This is an LG computer. The operating system is ...can you give me options since I can't remember it's name.
JA: Have you installed any updates recently?
Customer: No. actually this computer has been in lhis name for a long time.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Every password ***** try is refused so I cannot get into this account.
Submitted: 8 days ago.
Category: Computer
Expert:  Richard replied 8 days ago.

Hi there and welcome

Can you tell me please which version of windows you are using?