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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How do I update my yahoo account? about a month, none for

Customer Question

How do I update my yahoo account?
JA: How long have you had this issue with your Yahoo account?
Customer: about a month
JA: Have you installed any updates recently?
Customer: none for yahoo
JA: Anything else you want the computer expert to know before I connect you?
Customer: Nothing other than I am lucky I can log in correctly
Submitted: 8 months ago.
Category: Computer
Expert:  ChrisC replied 8 months ago.

Hi, my name is ***** ***** welcome to JustAnswer!

When you say "update your Yahoo account," what exactly do you mean?

Expert:  Viet - Computer Tech replied 8 months ago.


I'm sorry about the issue. Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 8 months ago.
Never mind I will ask some one I know, this is just another money pit!
Expert:  Viet - Computer Tech replied 8 months ago.

I'm sorry; we guarantee our service, so don't worry. Can I connect remotely to your computer and fix this issue directly and quickly for you now?

Customer: replied 8 months ago.
No, I will get someone I know and trust to help with my issue, I have lost enough money to people saying they would fix mY pc
Expert:  Viet - Computer Tech replied 8 months ago.

We have an A+ service rating at the Business Bureau website:

, and we guarantee our service. Otherwise, we will cancel this for you. Thank you,

Customer: replied 8 months ago.
Please cancel