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Hi, my name is ***** ***** welcome to JustAnswer!
When was the last time you were able to get sound?
Okay, thank you.
Have you made any changes to the system in that time? Also, what version of Windows are you running?
I'm trying to figure out exactly what the problem is with the machine. It's probably not an issue with keystrokes.
It seems like either your sound card has failed or there's a setting that isn't set correctly. You also could be having a driver problem.
Did you see my questions?
Okay, I will opt out of the question and open it up to other Experts.
Hello! My name is*****I am a certified computer professional who will assist you.It looks like the previous Expert is not available any more. I can continue assisting you.
Please tell me which Windows version is installed on your G560 computer?It could be:- Windows XP- Windows Vista- Windows 7- Windows 8 / 8.1- Windows 10Knowing the right Windows version will allow me to provide the correct instructions for you.Thanks,IT Miro