Hello, and Thank You for choosing JustAnswer.comMy name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.
OKay......so....just to clarify....you had an Email address, and it was working fine......and then you changed the Email address (which basically menas you got a NEW Email address, because you cant change email address's once they are created.....you can only delete them) and now you dont have the information (old emails) from your previous email address.......is that correct?
When you say you CHANGED your Email address.......what exactly did you do?
Im also not finding a website by the name of OneFreeVoice.com
Okay....its an old server....HOW OLD?
Google has been around for a long time now.
I dont think i can solve this without being able to SEE your screen.
I just dont know what your referring to.
I dont want to say your doing it wrong...because i cant SEE what your doing......so i would like to offer a remote session so that i can see your screen, and diagnose, and help you get your info back...if possible.
In some cases, if the emails are THAT old (10+ years) they might have been erased by google.
okay......well.....as i said....i wonyt be able to help unless i can SEE exactly what your referrinhg to.......and there is just NO WAY you could describe it correctly to me in detail for me to formulate a solution.
If you want to do the remote session.......then we can continue.....if not.....then i will have to move on.
Google does NOT have Live tech support....only automated support.
Keep in mind that FREE Email accounts (like google Gmail) number in the millions, and if they gave live support to them all they would go out of business.......so....they dont have live support......they dont even have a way to email them with questions.
YOu are left to figure it out on your own using googles Support page.
Now, i can help you with this......but unless we can do a remote session.....i cant help you any further.
Please take a moment to rate my performance. Thank you!
I do not get any compensation for helping you unless you rate me.