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Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 1095
Experience:  Systems Administrator
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The icons and screen suddenly became very enlarged and I

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The icons and screen suddenly became very enlarged and I don' t know how to get it back to its original size.
JA: What kind of computer do you have?
Customer: Gateway desk top pc
JA: Have you installed any updates recently?
Customer: I did for one of my anti- virus program and also my Window 10
JA: Anything else you want the computer expert to know before I connect you?
Customer: Thee was also a message saying that I am missing an AMD driver which I am sure what that is.

Hello. My name is ***** ***** I will be assisting you today.

Go to start menu --> search display --> Change the size of text, apps and other --> make sure this is set to 100%

Customer: replied 12 days ago.


Customer: replied 12 days ago.
Did. Not work

same area go to advanced display settings --> change the resolution

Customer: replied 12 days ago.
The resolution is set at 1024x768

change it to something higher like 1920x1080 if possible

Customer: replied 12 days ago.
I changed it to 1280x 1024
Still no change

whats the highest?

Customer: replied 12 days ago.
That is the highest

go to start menu --> search computer management --> device manager --> look for display adapters --> right click on it and choose update driver

Customer: replied 12 days ago.
When I right click Display Adapters , it just show scan for hardware changes and properties. It does not show update driver
Customer: replied 12 days ago.
I found the update driver. I clicked it and it says my driver software is up to date
Customer: replied 12 days ago.
Now it is fixed. Thank you for your help.

awesome, yw!

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