I'm sorry about the issue. Do you mean the WPS PIN? Does it give the option to enter the network security key / wi-fi / wireless password?
What is the model of your Internet modem/router device?Do you also have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac? Please reply at the box below. Thank you.
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,