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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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The GoDaddy authorization for domain

Customer Question

quot;The GoDaddy authorization for domain oilindustryengineering.com has expired. " I receive this message when I attempt to add / update my domain in Office 365 Business. I spoke two times to GoDaddy Specialists and I was told that all necessary changes ( DNS) have been made. What to do now?
Submitted: 1 month ago.
Category: Computer
Expert:  Tim replied 1 month ago.

Hey Marina, Can you give me more info? Godaddy tech support is pretty bad, and even worse at DNS

Expert:  Tim replied 1 month ago.

C:\Users\TimCube>nslookup oilindustryengineering.com
Server: UnKnown
Address: 192.168.1.1

Non-authoritative answer:
Name: oilindustryengineering.com
Address: 50.63.202.63

So DNS is pointing to 50.63.202.63

Expert:  Tim replied 1 month ago.

That IP is hosted by godaddy, so if you are hosting with godaddy your fine, if you are just using godaddys domain and are hosting it somewhere else, some is wrong, and the new DNS needs to be updated in their Admin Tool.

Customer: replied 1 month ago.
They are hosting the domain, but why I am getting this message when I am trying to set up ( add) domain in the Admin page of Office 365?
Customer: replied 1 month ago.
I would gladly give you control, I am in France and the computer does not accept my phone number, i.e. preface 0033 is not accepted. Can we do this without a phone number registered on the page?
Customer: replied 1 month ago.
where are you?
Expert:  Tim replied 1 month ago.

i'm here, sorry.

Expert:  Tim replied 1 month ago.

Yeah we can do a remote session, i'm not sure why its showing up in office, it should have nothing to do with office.

Expert:  Tim replied 1 month ago.

There is a difference between domain hosting and data hosting

Expert:  Tim replied 1 month ago.

You should not be adding a domain to office, unless its for editing code and wants the IP to upload it, doesnt make much sense.

Expert:  Tim replied 1 month ago.

I can also call over seas if needed.