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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Can your technical staff do a complete check of my computer

Customer Question

Can your technical staff do a complete check of my computer to make sure it is clean of all worms, viruses, etc.?
Submitted: 14 days ago.
Category: Computer
Expert:  Josh replied 14 days ago.

Hi Sue,

I am sending you the remote assistance offer so that I can connect to your computer to make sure it is virus free.

Customer: replied 14 days ago.
Okay, I may be contacting you for assistance but am busy with other computer things this morning. I will get back to JustAnswer at a later date.
Expert:  Josh replied 14 days ago.

Sure, no problem!

Expert:  Josh replied 5 days ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Customer: replied 5 days ago.
Am going to be away from my computer for a few days. I will contact you at a later date when I will be available to be at the computer and you can do your check up.
Thanks for getting back. Am not requiring the work right now.
Expert:  Josh replied 4 days ago.

Okay, thank you.

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